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Privacy Policy

Most Recent Update: August 21, 2025

 

This Privacy Policy explains how Viking Plumbing, Inc. (“Viking Plumbing,” “we,” “our,” or “us”) collects, uses, and discloses personal information of its customers, prospective customers, and visitors to its website at https://www.vikingmke.com.

 

COLLECTION OF PERSONAL INFORMATION
Information collected directly from you
We may collect personal information directly from you, for example:

  • Through a web form on our website

  • When you schedule a service appointment online or by phone

  • During in-person service calls

  • When you set up an account with us

  • When you contact us for customer support or request a quote

 

Personal information we collect directly from you may include your first and last name, service address, billing address, email address, and phone number.

 

Information collected from your device
Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including your IP address, browser and operating system information, geographic location, referring website address, and information about how you interact with our website.


Cookies may also personalize your experience and enable certain features, such as keeping track of forms or service requests. You may disable cookies in your web browser; however, parts of our website may not function properly. More information about blocking and deleting cookies is available at http://www.allaboutcookies.org.


Our email campaigns may also use tracking technologies such as web beacons, pixels, and other similar technologies to automatically collect information such as your IP address, browser type and version, and email engagement statistics.

 

Information collected from our advertising partners
We may collect personal information about you from our advertising partners. This may include demographic information, service history, and geographic location.


USE OF PERSONAL INFORMATION

  • We use information collected directly from you to provide you with our plumbing services, customer service and support, and other relevant information. We may also use this information to market our products and services to you, including by email and text message (subject to your consent).

  • We use information collected automatically from your device to provide and optimize our website, analyze website performance, and assist with advertising and marketing efforts.

  • We may use both information collected from you and your device to send you reminders, such as follow-ups about requested services or special offers.

  • We use information collected from advertising partners to market our services to you.

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DISCLOSURE OF PERSONAL INFORMATION
We may use third-party service providers to assist us with providing and marketing our services to you, and we may share your information with such third parties for these limited purposes.

  • Email & SMS Marketing: We use Constant Contact for our email marketing and text message communications. For more information, see Constant Contact’s Customer Data Notice at https://www.constantcontact.com/legal/customer-contact-data-notice.

  • Website Analytics: We use Google Analytics to help us understand how visitors interact with our website. Google Analytics processes your information in accordance with its privacy policy available at https://policies.google.com/privacy.

  • Payment Processing: For online or card payments, we use Square as our payment processor. Square processes your payment information in accordance with its privacy policy available at https://squareup.com/us/en/legal/general/privacy.

  • Advertising: We may use advertising partners such as Google Ads and Facebook Ads. These partners may use cookies and similar technologies to collect certain information from your device. We may share information about you, your service history, and interactions with our website with our advertising partners. No contact information will be shared with third parties/affiliates for marketing/promotional purposes. For information about opting out of targeted advertising:

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We may also share your personal information if necessary to comply with applicable laws, regulations, subpoenas, search warrants, or other lawful requests for information, or to protect our rights.


EMAIL AND TEXT MESSAGE COMMUNICATIONS

  • If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

  • If you wish to stop receiving text messages, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.

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YOUR PRIVACY RIGHTS
You may have the right to request access to the personal information we hold about you, request corrections, or request deletion of your personal information. To exercise these rights, please contact us using the information below.


CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Please review it periodically for changes.


CONTACT INFORMATION
If you have any questions about this policy or our privacy practices, please contact us:


Viking Plumbing, Inc.
📧 Email: info@vikingplumbing.net
📞 Phone: (414)607-6965
🌐 Website: https://www.vikingmke.com

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